Privacy Policy
Your privacy is important to us. This Privacy Policy explains how 75cl.id ("we," "our," "us") collects, uses, and protects your personal data when you use our website, www.75cl.id ("the Site"). This Privacy Policy, alongside the Terms & Conditions and other relevant information on the Site, forms the basis for how we obtain, collect, process, analyze, display, disclose, and/or manage data or information that Users provide to 75cl.id or that 75cl.id collects from Users. By accessing our Site, you agree to the practices described in this policy.
1. Data Collection and Use
We collect User Data to provide you with the best possible service, process transactions, manage User accounts, and continually improve our services. The information we collect includes:
- Personal Details: Your name, email address, phone number, and shipping address, which are essential for fulfilling your orders.
- Age Verification: Your date of birth and, when required, details from your identification documents for age verification purposes when purchasing alcoholic beverages.
- Payment & Transaction Data: Information related to your purchases, such as order history and payment details. Please note that we do not store your payment details information; it is securely handled by our trusted payment partners.
- Device & Usage Data: Technical data about how you interact with our Site, including your IP address, browser type, and Browse behavior. This information helps us improve our Site's functionality.
2. How We Use Your Information
We use the data we collect for the following purposes:
- To process and fulfill your orders.
- To verify your age as a legal requirement for the sale of alcoholic beverages.
- To manage your account and provide customer support.
- To communicate with you regarding your orders, products and promotional offers (with your consent).
- To enhance our services and personalize your experience on the Site.
- To conduct internal business analysis and enforce our Terms and Conditions.
- To comply with legal and regulatory obligations.
3. Data Protection
Your trust is our priority. We are dedicated to protecting your data and employ a range of security measures to prevent unauthorized access, use, or disclosure. All collected data is stored securely and is accessible only to authorized personnel on a need-to-know basis. We utilize encryption, access controls, and other industry-standard practices to protect your information.
4. Data Disclosure
We do not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is only shared when necessary to operate our business or as required by law:
- Service Providers: We share necessary data with our trusted third-party partners who help us run our business . This includes payment gateways like Xendit, and logistics companies such as Gojek, Grab, JNE, J&T, AnterAja, and SiCepat, etc.. These partners are legally bound to protect your data and use it only for the purposes we have specified and provide services to you.
- Legal Compliance: We may disclose your information if we are legally obligated to do so by law, regulation, government request, or court order.
- Business Transfers: If our business undergoes a merger, acquisition, or sale, your data may be transferred as part of the transaction.
5. Cookies and Tracking
Our Site uses cookies to improve your Browse experience. Cookies are small files stored on your device that help the site recognize your preferences, track your navigation, improve functionality, and support our marketing efforts. You have the option to disable cookies in your browser settings, however, some parts of our Site may not function properly without cookies.
6. Data Retention
We keep your personal data for as long as needed to fulfill the purposes outlined in this privacy policy and to comply with our legal and regulatory obligations. For data related to transactions and age verification, we may be required to retain it for a longer period as mandated by Indonesian law. Once your data is no longer necessary, we will either securely delete or anonymize it.
7. Data Rights
Subject to Indonesian law, you have the right to:
- Request access to the personal data we hold.
- Request corrections if your data is inaccurate or incomplete.
- Request deletion of your data, provided there are no legal or contractual reasons for us to keep it.
- Withdraw your consent for certain data processing activities.
To exercise these rights, please contact us at the details below.
8. Policy Updates
We may update or modify this policy periodically to reflect changes in our business practices or legal requirements. Any changes will be posted on the Site and will be effective immediately. We encourage Users to periodically review this page for any updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please don't hesitate to contact us at hello@75cl.id.
Your Consent
By accessing and/or using the services of 75cl.id, you confirm that the data provided is accurate and valid. You also grant consent to our collection, storage, and use of your data as described in this Privacy Policy and our Terms and Conditions.